Intelligence provision for a global hospitality firm
 Laura Hawkes

Laura Hawkes

Intelligence provision for a global hospitality firm

We’ve provided a dedicated, tailored intelligence feed covering protest, terrorism and organised criminality to a large hospitality client for over 3 years. This feed is completely tailored to their brand, operations and footprint and provides their senior leadership and internal security teams with actionable information to support decisions taken to protect their guests and reputation. Our intelligence team extensively uses cutting edge technology such as social media analytics and detection (mainly focussed on nearby incidents of concern) to provide much more granular and useful information, while also providing clear analysis of more strategic trends and tactics used by adversaries.

Outcomes for the client

  • Monthly detailed reporting on threats of concern
  • A senior leadership confident that threats are being monitored and risks being managed
  • Intelligence to support specific security decisions, such as raising or lowering the threat level across their footprint
  • ‘Quick time’ intelligence support to inform and direct internal incident and crisis management teams

Locations

Europe