We were engaged by a global humanitarian consulting firm to develop their crisis and security management planning from scratch to standardise how their international humanitarian assistance and capacity development projects protected their staff and consultants overseas, particularly in hostile environments. This included developing protocols on travel security, journey management, engaging with local communities, acceptance strategies and choosing accommodation and worksites. We also developed a clear escalation and information sharing system to help senior management understand the risk to their projects, as well as conducting crisis training and exercising. We deployed to a number of hostile or complex locations to gather information in support of project outcomes.
Outcomes for the client
- Clear crisis and incident management plans and processes
- Better security and crisis information sharing across the organisation
- A new approach to measuring and monitoring risk to projects, particularly in complex environments
- Demonstrated commitment to protecting projects which could be used in bids to major donors
United Kingdom, Nigeria and Iraq