Our crisis consulting team delivered tailored, realistic crisis management training and simulated exercises to the European management teams of a major retailer with a focus on cybersecurity, terrorism and serious organised criminality. This followed a review of their newly-developed crisis management plan, which was revised to align with international crisis response best practices. The simulations were delivered to almost 100 members of their senior management teams, including their Executive Committee. The exercises also helped the client to identify which individuals would be most appropriate and effective to include on their individual incident management teams at the local level.
Our consultants embedded within a large client for a six month period to completely rebuild their security management, crisis and intelligence function and make it fit for the future. This included engaging with stakeholders from across the business to structure and deliver a multi-million euro upgrade project programme, develop entirely new Incident Management, Crisis Management and Security Management plans, and identify and train teams within a number of local business units to take over responsibility for these areas at the end of the project.
We conducted a number of penetration testing engagements across Europe for a client with a wide geographic footprint in support of their insurance placement and a wider strategic improvement process around security. Our consultants individually conducted covert surveillance of each location, all of which had extremely high public footfall, and identified areas of improvement for the security team. Our operatives also attempted to gain access to private back of house areas, and conducted ‘left baggage checks’ to assess how quickly and effectively security teams reacted. The findings were subsequently briefed to their global executive management.
We’ve provided a dedicated, tailored intelligence feed covering protest, terrorism and organised criminality to a large hospitality client for over 3 years. This feed is completely tailored to their brand, operations and footprint and provides their senior leadership and internal security teams with actionable information to support decisions taken to protect their guests and reputation. Our intelligence team extensively uses cutting edge technology such as social media analytics and detection (mainly focussed on nearby incidents of concern) to provide much more granular and useful information, while also providing clear analysis of more strategic trends and tactics used by adversaries.
We were engaged by a global hospitality firm to deliver a 90-day transformation programme around crisis management following high profile terrorist attacks in Europe. This programme included delivering general security and emergency training to over 1,000 staff, reviewing and revising their current crisis management plans on an interim basis, and advising on the deployment of emergency security measures to protect their guests and colleagues across Europe. This then formed the basis of a longer-term strategy to prepare the organisation for crisis, and to set the scene for a ‘step change’ in how the client’s organisation deals with high impact threats like terrorism and organised crime.
Our consulting team worked on a strategic advisory project for a major European critical national infrastructure operator, looking specifically at developing a 5-year plan for the protection of their highest criticality assets and developing internal functions (intelligence, crisis and security). The project also had a particular focus on new and emerging threats, particularly those posed by nation states conducting reconnaissance and physical support to cyber attack operations targeting critical national infrastructure. We also aligned the strategy to best practices promulgated by the United States Department for Homeland Security, the UK Centre for the Protection of the National Infrastructure, and the European Commission.
We work with one of the largest higher education institutions in the United Kingdom to risk assess and provide intelligence support to keep faculty and research students safe on trips overseas. We identify potentially higher risk trips in coordination with individual faculties and departments, and identify potential threats and risks to travel based on the specific work or research being undertaken and the proposed trip itineraries. This provides a ‘second layer of defence’ to the university to reduce the risk of everything from low level crime, to kidnap, to state detention or arrest.
Our team assisted a criminal investigation into a high value theft of luxury items from a retailer. The suspect had claimed that the items had been stolen from them, and reported it to the police. Our team were instructed to review the circumstances, and following an in-depth investigation, we identified that their account was false, and they had fabricated evidence to cover an ongoing high value theft and fraud. Our team conducted a complex and detailed criminal investigation, to gather overwhelming evidence to prosecute the individual. We liaised with experienced Queen’s Counsel to review the case, and assisted the decision to pass the material back to the police, who arrested and prosecuted the suspect.
We were engaged by a FTSE 100 corporation to conduct a detailed assessment of the security measures and controls being applied to their Chief Executive Officer and their family following potential threats to their safety. This included property security reviews, investigation into the alleged incidents of concern through open source and human sources, and interviewing family and staff to get a better understanding of their routine and risk profile. We provided a set of measures to be implemented to protect the family, and connected the client with a range of vendors which could form part of a competitive bid process to deliver protective and technical measures.
We provided ongoing security risk assessment support to a major critical national infrastructure operator to give them greater visibility on the threat, risk and level of protection of their most critical asset locations. This multi-year project included over 120 individual assessments across a number of assets to reassure senior leadership that the critical national infrastructure network was being protected appropriately, identify potential opportunities for improvement, and spot major faults which could leave assets vulnerable. The project also aligned with the operator’s regulatory responsibilities for protecting infrastructure which was critical to national security.
AnotherDay’s investigation team were instructed to support ongoing civil and criminal matters in relation to a high value internal theft and fraud. An employee of a company had stolen around £1m from the company, gambling substantial amounts of money and also transferring this to other individuals. The suspect had been imprisoned but money remained outstanding. Using forensic investigation and detailed investigation, we were able to identify the recipients of the money. They appeared to have no tangible assets, however using social media analytics and deep web research, we were able to identify numerous assets that had been purchased using the proceeds of crime, and forensic analysis of computers identified methods of money laundering.
Our consultants worked closely with a United Nations agency, responsible for nuclear crisis preparedness and non-proliferation, on identifying levels of maturity and areas of improvement in their readiness to deal with a major international crisis or catastrophe on behalf of the UN system. We reviewed the agency’s current crisis management infrastructure and how resources, people and plans fit together to meet the potential threats and risks; carried out an audit of current resilience strategies as measures, as per the United Nations Organisational Resilience Management System framework, to assess compliance and identify areas where current strategies could be improved; and reviewed physical security at the agency, including how this linked into cyber-security and information management, against best practice and international standards to help build a security management capability and support other resilience activities.
In order to support a Private Prosecution, our team of ex-specialist police detectives were instructed to investigate a multi-million pound fraud committed in the UK and GCC. Remaining impartial throughout, our team acted in the role of ‘officers in the case.’ We obtained crucial evidence such as key victim and witness statements, analysed financial assets, obtained exhibits and any other corroborating evidence to ensure that a fair and impartial investigation was conducted. Our investigators assisted with restraining order applications and attended both Magistrates and Crown Courts at each hearing and presented evidence against the defendant.
We were engaged by a major British broadsheet newspaper to conduct an operational security risk assessment, focussed on the threat from chemical, biological, radiological and nuclear (CBRN) threats, for some of their reporting staff travelling to the Fukushima Exclusion Zone in Japan following the nuclear accident. We utilised specialist data sources to inform a very granular assessment of the varying risk of radiological exposure while travelling in the zone, and outlined the precautions and risk treatment measures which needed to be taken to maintain the health of the staff working within the Zone. We also assessed other more strategic risks such as further radiological release from the damaged plant, North Korean missile overflights of Japanese airspace, and natural disasters.
We assisted an international law firm on an ongoing civil litigation case. The client, a group of investors from the Commonwealth of Independent States (CIS), had been defrauded out of tens of millions of pounds, which had been laundered through Europe. Our investigation took place in the CIS, Russia, Europe and the UK, and involved in-depth investigation and on the ground enquiries to map out the fraud and the flow of money. In order to support a freezing order application, our team used open and closed source research, corporate records searches, in-country assets, social media analytics and covert methodology to identify tangible assets in excess of GBP 100 million. This then supported an international freezing order and successful resolution.
Our client, a large international manufacturer and distributor, had received several whistleblowing allegations made against a member of staff, accusing them of internal corruption. We assisted the investigation into their alleged activities, using forensic accountancy, digital forensics, witness interviews and covert methodology. As a result of this investigation, substantive evidence was identified, however the client did not wish to pursue criminal prosecutions. AnotherDay investigators supported the ongoing internal disciplinary proceedings, supporting counsel with interviews, and supported dismissal applications.
Our investigation team were asked to review a high net worth client who was in the public eye due to a potential political candidacy, to assess the potential vulnerabilities they could be exposed to. We assumed the position of an organised crime group, investigative journalist or hostile individual, to identify where the client may have been vulnerable, from a physical, reputational or legal perspective. We conducted in-depth open and closed source research, mainstream and local media searches, corporate record and credit and consented database searches, and in-depth social media analysis, as well as human source enquiries. From this, we were able to identify potential security risks, and also historic reputational vulnerabilities that could be exploited by hostile actors.
Our teams led a highly sensitive investigation into potential wrongdoing in Iraq involving government agencies, local contractors and non-state actors to inform a strategic-level decision by one of our clients. We utilised local human sources to gather useful information on the tactics being used by the groups in question, down to the level of specific individuals and locations, which was then corroborated by our access to other databases and use of specialist open source techniques. This provided our client with an in-depth investigatory report, supported by a range of raw information materials, covering places, people, activities and wrongdoing at a level of specificity that was actually useful.
One of the largest technology distribution centres in the United Kingdom was suffering a large number of thefts resulting in huge financial losses. Our teams analysed the data and identified an organised criminal network operating and working within the site. Led by our experienced ex-covert surveillance Detectives from the Metropolitan Police; we launched a targeted covert operation. Our team obtained covert video footage of the suspects committing the thefts. Once best evidence was obtained, our team directed the security to apprehend the suspects. All suspects were caught on site and arrested. A full evidential package including statements and exhibits was handed to police.
Our team supported a client in relation to an ongoing investigation into allegations of government level corruption in the Middle East. This was to support a whistleblowing allegation that was made, into allegations that illicit payments had been made to obtain products and services, involving high level government officials. Our local network of investigators and on the ground enquiries mapped out the companies, identifying familial and business links between individuals, using social media analytics to map out connections and other potential links. Covert human enquiries then corroborated the information found, to highlight where corruption was taking place and how to mitigate this in future.
Our team conducted an in-depth source of wealth and reputational investigation into a wealthy investor from the Middle East into a substantial development in the West. Using desktop research, advanced analytical tools and on-the-ground enquiries in multiple jurisdictions, we were able to identify several areas of concern, linking the individual with government level scandals. However, were able to confirm that the individuals’ source of wealth was legitimate, and advised the client accordingly to assist in their decision making process.
We carried out a deep-dive intelligence collection project looking at significant businessmen connected to the Assad regime in Syria, with specific reference to their connections with the government’s security apparatus (and intelligence services) during the war. This utilised extensive Arabic and English open source research, including specialist investigatory and analytical techniques, to connect these individuals with front organisations belonging to components of the intelligence services. We also contextualised this intelligence by placing the individuals, connections and actions identified within a broader timeline.
Our client, a global insurance underwriter, requested security advisory support in East Africa while conducting corporate social responsibility projects within dangerous slums in a major city. Our consultants deployed to conduct comprehensive reconnaissance in support of journey management, engaged and controlled external security teams and vehicles, and organised the security logistics throughout the trip. The consultant was also responsible for engaging with local community leaders and groups to facilitate the safe working of the client’s team in the slum. London-based teams also supported through trip risk assessment, briefings to travelling staff, and comprehensive intelligence collection using local partners and social media analytics and detection.
We assisting a large charity in the combat against global human trafficking and exploitation. Our experienced former law enforcement detectives launched a global intelligence gathering project to find methods and evidence in which global corporations may be involved in this illicit trade. Using Covert Human Intelligence Sources (CHIS) across the globe, our team were able to map out industries and networks involved. The information and material provided was redacted, and information sanitised to ensure the CHIS’s remained anonymous and safe.
Our consultants work within and support the internal intelligence team of a multibillion dollar global firm to collect, analyse and provide intelligence on specific topics and adversaries of concern around the world. We utilise specialist closed databases, human sources, social media analytics, dark web searching and scraping, and a range of other tools to provide early warning of potential threats to the organisation – particularly major events, senior executives, and research and development. The intelligence we generate also supports reputational protection. Our team provides more active collection and assessment during major events or overseas travel of company executives to free up the internal intelligence and security team to manage relationships with other key company stakeholders.
Our security consulting team were engaged by an elite group of schools in London (covering preschool to senior school) to assess their current security measures and crisis management planning, particularly with regard to background checking and safeguarding, and make recommendations on how these could be improved across a 3-year timeframe. We identified a number of quick wins and longer-term technical projects and made direct revisions to how they respond to crises affecting any number of the schools, including with regard to threats made against high profile students and their families.
We were engaged by a global humanitarian consulting firm to develop their crisis and security management planning from scratch to standardise how their international humanitarian assistance and capacity development projects protected their staff and consultants overseas, particularly in hostile environments. This included developing protocols on travel security, journey management, engaging with local communities, acceptance strategies and choosing accommodation and worksites. We also developed a clear escalation and information sharing system to help senior management understand the risk to their projects, as well as conducting crisis training and exercising. We deployed to a number of hostile or complex locations to gather information in support of project outcomes.
We delivered a lifestyle and security assessment for an ultra high net worth client in London following a period of heightened media profile, specifically focussed on the protection of their family without ruining their quality of life. This included interviews with their family and staff, physical reviews of their properties, and mapping out their online presence and digital devices. We also carried out extensive reconnaissance and reviews of the routes they were using and the locations they visited frequently to come up with recommendations to mitigate crime and kidnap risks.
Our team worked with a very large European firm to support an incident in Bangladesh involving their critical supply chain. This included carrying out a security risk assessment to enable senior leadership to travel, organising secure transportation, and providing a consultant to accompany them for the duration of their trip to provide crisis advisory, intelligence collection, liaison with law enforcement agencies and organisation of secure logistics. The consultant also provided extensive cultural advice, and was supported by our intelligence team in London carrying out analysis of opposition blogs to look for hartals (protests), as well as social media analytics.
We developed an entirely new strategy for a financial centre client to integrate intelligence collection, command and control and crisis and emergency management utilising cutting edge technologies such as workflow management, social media analytics, and improved situational awareness using existing infrastructure. We provided detailed descriptions of each component of the strategy, particularly around intelligence management and engagement with security forces, to make the client’s organisation ‘best in class’ when it comes to protection of crowded places in a complex terrorism threat environment.
We carried out historical intelligence collection and analysis focussed on the conflict in Yemen, as well as provided expert testimony from our consultants who have worked on the ground there, to inform an ongoing legal dispute over force majeure due to the advent of the Yemeni Civil War. Our analysis included engagement with local human sources (including tribes), collection of current and historic social media activity, and detailed geospatial assessment using satellite imagery taken during the period of the dispute. Our clear explanations of the situation on the ground at pivotal points during the war enabled both legal teams to take a more nuanced view of the factors at play which led to the force majeure.
We delivered improvised explosive device (IED) specific incident management training for the law enforcement branch of a major south east Asian nation to help mitigate a domestic terror threat. The training included how to approach and operate around improvised explosive devices, command and control, crowd management and intelligence assessment and support. We also advised on tools and technologies that would be required to effectively deal with such incidents at the strategic and tactical levels, improving the capabilities of these units in the long term.
We worked with one of the UK’s largest phone retailers to come up with a strategy to reduce a particular strain of violent crime against their stores. We carried out individual site security reviews, interviews of key staff, engagement with police forces, and extensive analysis of data recorded and provided by the organisation itself. We then utilised this to develop a new strategy covering intelligence, physical protection, covert methods, incident response and training to stem the tide of losses resulting from this specific kind of criminal offence. The strategy was subsequently endorsed by the Group Security Director and implemented nationwide.
We supported one of the world’s largest insurance brokers to help them respond to a direct attack on a client by a party to the Libyan Civil War, tasking, receiving and analysing sensitive satellite imagery to assess damage and come up with analysis on how the attack took place (including a specific indirect fire attack location) within 48 hours. This analysis was then provided to insurance markets to help the client structure a response to the significant damage to their asset.
We were engaged by a large family private equity fund to carry out an intelligence-led assessment of the assets, as well as their locations, status and value, belonging to another entity with which they were in dispute. Our team identified hundreds of millions of dollars worth of assets which could be used to support ongoing legal proceedings in multiple jurisdictions. The team utilised open source intelligence analysis, closed source databases and covert methods to create a detailed schedule of assets and how these were interconnected across over 15 countries.
Our teams delivered training to an Arabian Gulf police force, covering around 5,000 recruits, covering community policing, unarmed close combat, and other tactical skills to support the organisation’s modernisation programme and to help the state deal with a changing threat environment around crime, terrorism and trafficking. The training was delivered by qualified instructors from the United States and United Kingdom and was aligned to international standards such as the Voluntary Principles on Security and Human Rights (VPSHR).